Guardian Tactile Systems

FAQs

Integrated Tactiles

Q: How are these tactiles installed?

A: Our tactiles are self-adhesive however primer is recommended for outdoor installations or installations on to rough substrates. We also supply an installation guide with each order, which can also be accessed on our website.

Q: Why do I need primer if these are self-adhesive?

A: Primer is recommended for outdoor installations to ensure no moisture gets underneath the tactiles and ruins the adhesive backing. It also helps to prevent the tactiles from lifting.

Q: How do I know which primer I need?

A: D Primer is for smooth substrates (concrete), while H Primer is for rough substrates (asphalt). Our installation guide helps outline which primer is required for any substrate.

Q: How many tactiles do I need for my stair case/pram ramp etc?

A: In most cases, the tactiles will be as wide as the point of danger, and 2 rows of tactiles deep. For example, a pram ramp that is 1200mm wide would require 8 300x300 tactiles (2 rows of 4 tactiles each).

Q: How many tactiles are there in a box?

A: 50 of the 300x300 tactiles per box
30 of the 400x400 tactiles per box

Q: What colours do the tactiles come in?

A: Black, Terracotta, Yellow and Medium Grey*
*Medium Grey not available in 400x400.

Q: How far back from the point of danger (e.g. stair tread, road) do I have to install the tactiles?

A: The tactiles must be installed 300mm back from the point of danger.

Q: Are tactiles required on my stair landings?

A: Tactiles are not required on stair landings where continuous handrails have been installed on both sides of the stair. We do recommend sending us photos or plans so that our estimating team can look at the stair case and quote accurately.

Q: Can your tactiles be screw-fixed?

A: Yes. We have an option for screw fixed tactiles.

Q: Does it matter what colour tactile I use?

A: Yes. There must be a 30% luminance contrast between the tactile and the substrate. A yellow tactile on a black floor would be compliant, while a black tactile on a black floor would not comply with Australian Standards.

Q: What certification do your tactiles have?

A: Warning Tactiles - Certified and classified as: Type B, dots, dimples, hazard and raised domes
Directional Tactiles - Certified and classified as: Type C, strips, dashes and stripes


Discrete Tactiles

Q: How many tactiles do I need for this stair case/pram ramp etc?

A: In most cases, the tactiles will be as wide as the point of danger, and 600mm deep. For example, a staircase that is 1200mm wide would require 0.72m2 to the top and 0.72m2 to the bottom of the staircase.

Q: How are these tactiles installed?

A: We have two types of discrete tactiles. Adhesive-fixed Stud tactiles (adhesive not included on supply only orders) and pressure fit tactiles, which do not require any adhesive. Drilling templates are available.

Q: Is there a minimum amount we have to buy?

A: We can supply you with as many as you require.

Q: Can existing discrete tactiles be removed and replaced with new ones?

A: Yes it is possible. Please get in touch with our sales team so they can arrange a time to inspect the tactiles and provide you with a quotation.

Q: How many tactiles are there in a box?

A: 50 of the 300x300 tactiles per box
30 of the 400x400 tactiles per box


Stair nosing

Q: Do I need the double-sided tape?

A: Double-sided tape is recommended for all installations, as it helps to reduce any ‘clanking’ between the aluminium profile and the stair tread.

Q: What lengths do the stair nosing come in?

A: They come in 5800mm lengths, however we can cut to size to suit your needs.

Q: Are stair nosing with striped insert stripes compliant to Australian Standards?

A: The AS 1428.1 states that the contrasting colour strip (stair nosing insert) has to be a continuous 50-75mm wide. As the striped inserts are not continuous, they are not compliant. Feel free to contact a member of our team for more information.

Q: Do we install the stair nosing to the full width of the step (end to end)?

A: For outdoor installations we recommend cutting the stair nosing 5-10mm short on each side. This leaves a ‘gutter gap’ that allows water to flow down the stairs and prevents pooling.


Braille Signs

Q: Where do I install the braille sign?

A: 1500mm above the ground from the centre of the sign, 50-75mm to the left/right of the door.

Q: Can you custom make the signs?

A: Yes we can, get in touch with our friendly sales team for further information.


Wheel Stops

Q: How far back do I install the wheel stops?

A: For low kerbs (lower than 150mm), wheel stops must be placed 620mm back for front parking & 900mm back for rear parking. This is measured from the front of the parking space to the point of contact with the vehicle tyre. For kerbs higher than 150mm, a further 200mm is added to the wheel stops distance.